COURSE SUMMARY:
This highly practical programme is designed to improve your performance in your specific job role by providing an understanding of the techniques of effective management and so give you the confidence to use those techniques in the workplace. By doing this, they also generate significant benefits for your employer in terms of cost savings and quality improvement.
TARGET AUDIENCE:
First Line Management qualifications are for those people who are likely to become first line managers (team leaders or supervisors) or who are already in post but have had little or no formal training.
ENTRY REQUIREMENTS:
No formal entry requirements, but delegates should be practicing or potential first line managers with two years full-time (or three years part-time) work experience.
COURSE CONTENT:
The programme consists of 34 guided learning hours and will cover the following segments:
· Solving Problems and Making Decisions
· Achieving Objectives through Time Management
· Communicating One to One At Work
· Effective Meetings for Managers
DURATION:
5 Days
